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Customer Service Inquiries

For inquiries related to ASM Press electronic subscription products or PDA files, please email books@asmusa.org.
 
 
You can contact our Customer Service department regarding the status of your order, book price and availability or returns by mail, fax, or email listed below:

By Mail  

ASM Press
P.O. Box 605
Herndon, VA 20172
USA
 
By Phone
 
(800) 546-2416
US and Canada
(703) 661-1593
all other areas
 
By Email
 
asmmail@presswarehouse.com
 
By Fax
 
(703) 661-1501
  

Returns:

If you are not satisfied with your purchase, return it within 30 days for a full refund or charge card credit. Books in salable condition may be returned with a copy of the original invoice or the original invoice information.

Member Discount:

Login to the ASM estore (estore.asm.org) with your Members Only username and password in order to qualify for the member rates. Member prices apply to purchases made for personal use only.